Kept

Delete your account

How to remove your Kept account, what disappears with it, and how long it takes.

Applies to all Kept accounts

From inside the app

This is the fastest route and needs nothing from us.

By email

If you have lost access to the app or to your device, write to [YOUR-SUPPORT-EMAIL] from the email address on the account, with the subject Kept account deletion.

We will confirm within 7 days and complete the deletion within 30. We ask you to write from the account’s own address because it is the only way we can tell it is really you.

What gets deleted

All of it. There is no partial option and no archive we keep for ourselves.

Your sign-in
The account itself, in Firebase Authentication.
Your record
Every title logged, status, progress, rating, review, list, favourite and cached cover.
Your profile
Display name, handle, bio, banner and follower connections.
Your public activity
Published lists, activity entries, likes and comments you left elsewhere.
On your device
Cached art and local settings. Uninstalling removes anything left.

How long it takes

Deletion from our live systems is immediate. Encrypted backups roll over on a 30-day cycle, so a copy may persist there for up to 30 days before it is overwritten. Nothing in those backups is used for anything.

What we may keep

Only what the law requires us to, and only for as long as it requires. If we have had to keep a record of a serious safety report, we keep the report itself, not your record.

Before you go

Deleting is permanent. If you only want to disappear from other people, Settings → Privacy → Private profile hides your activity and keeps your shelves intact.